Get In Touch with the
SkinKeeps Site
We built SkinKeeps to be the ultimate open-source diagnostic site for your skin, and we want to ensure everything runs smoothly for you. Whether you have a question about our templates, want to report a bug in one of our tools, or are interested in a research partnership, our team is here to help.
📩 How to Reach the Right Team
To help us get back to you as quickly as possible, please use the email address that best fits your inquiry:
General Support & Questions
Having trouble downloading a PDF template? Need help navigating the Knowledge Hubs? Reach out to our general support team.
👉 support@skinkeeps.comDiagnostic Tools & Tech
Did you spot a glitch in the Routine Builder or Ingredient Interactor? Have a brilliant idea for a new calculator or tracking feature you'd like us to build? We want to hear about it.
👉 tools@skinkeeps.comResearch & Partnerships
For dermatologists, cosmetic chemists, medical reviewers, press inquiries, or evidence-based brand partnership requests.
👉 research@skinkeeps.comResponse Time & Expectations
We read every single message submitted to our site. Because we take the time to provide thoughtful, data-driven responses, please allow 1 to 2 business days for our team to get back to you.
Our Commitment to Your Privacy
Your personal inquiries and biological data are safe with us. Any information you share via email or our contact form is kept strictly confidential. We will never sell your contact information or share your personal skin history with third parties.
📝 Send Us a Message
Thank you for trusting SkinKeeps to help engineer your skin health. We look forward to hearing from you!